Cancellation Policy

At Anvika Wellness, we understand that there may be genuine reasons for customers to cancel an order. We have established the following cancellation policy to address such situations:

Cancellation Before Delivery

You may cancel your order before delivery by contacting our customer care team via the phone number provided on our website.

Cancellation During Delivery

If you encounter any discrepancies, including a tampered order box or contents, during delivery, please immediately notify our delivery team or contact our customer care number for resolution.

Acceptance of Goods

Once the order is verified and acknowledged by the customer upon delivery, the order in full or part cannot be returned unless there is a defect in the delivered order, which is highly unlikely. We request that you carefully verify all details and documents provided to you before accepting the goods. Any complaints regarding shortages of goods, defects, or other issues will not be entertained once the goods are accepted at the time of delivery. Please inform us immediately by calling our customer care number in case of any shortage or damage to any product before accepting the delivery.

Refunds Policy

Refunds will only be processed for defective or incorrect deliveries. All refunds will be issued via NEFT (National Electronic Funds Transfer) to the account provided by the customer. Refunds for payments made via credit card will typically take 7-10 days to process.

General Terms

By continuing to access and use our website, you confirm that you accept our terms and conditions of use as outlined below. If you do not accept these terms and conditions, please refrain from using our website.

For more information about us, our terms & conditions, or our returns policy, please refer to the respective sections on our website.